Saturday, June 5, 2010
Computer Support secret code words
In computer support, a variety of codes can be used when referring to a customer. One of these codes has become fairly well known on the internet: PEBKAC (Problem Exists Between Keyboard And Chair) but there are a variety of others that are lesser known. One of these is used when reporting a fault which has been fixed: “The fault was a PICNIC” (problem in chair – not in computer), or “ID 10 T Error” – ID 10 T is, of course, IDIOT. Let us hope that you never see this noted down on your file when a serviceman is fixing your computer.
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