Saturday, June 5, 2010

Computer Support secret code words

In computer support, a variety of codes can be used when referring to a customer. One of these codes has become fairly well known on the internet: PEBKAC (Problem Exists Between Keyboard And Chair) but there are a variety of others that are lesser known. One of these is used when reporting a fault which has been fixed: “The fault was a PICNIC” (problem in chair – not in computer), or “ID 10 T Error” – ID 10 T is, of course, IDIOT. Let us hope that you never see this noted down on your file when a serviceman is fixing your computer.

No comments: